FAQ
Homecare
Q: What makes Access Homecare different?
A: Not all home health agencies are created equal. Here a just a few things that show you how Access Homecare is different than other agencies:
- Locally owned and operated – two of the three owners are RN's (one who specializes in homecare) and all three live in the Cache Valley of northern Utah.
- We cover a large area with many skilled services. Our physical and occupational therapies, as well as our nursing and aide services, cover all the nooks and crannies of Northern Utah, Eastern Idaho, and Western Wyoming.
- Extensive provider list . If you have a private insurance, odds are that we are a provider for that insurance. If for some reason we are not (it is rare), then we can always update our contracts!
- Access is a paperless agency. This means that we do all of our "paperwork" via the computer. Going paperless translates into more efficient and effective care for the patient, plus it makes it a lot easier for doctors and facilities to have real-time updates on their patients.
- Health Insight Quality Award. Access Home Care and Hospice was one of only a few selected agencies for demonstrating high quality health care and excellence in performance on publicly reported quality of care measures and quality markers. For more information go here.
Q: What is Homecare?
A: Click Here
Q: Who pays for Homecare?
A: Click Here
Q: Can I keep my physician while on Access Homecare?
A: Yes. We encourage all patients to continue using their physician, and we will work closely with them to provide the best care possible.
Q: Does Access Homecare accept my insurance?
A: Access Homecare contracts with Medicare and Medicaid, and utilizes the various benefit plans that each of those provide. We also contract with the VA and most all private insurances as well. Go here to see Access' provider list.
Q: Can I receive multiple services at the same time?
A: Yes. There are many instances where an individual qualifies for various services we provide. Allow us to make that determination by doing a free in-home evaluation
Q: What are the qualifications for Homecare?
A: In order to qualify for Homecare, an individual must meet these criteria:
- They must be eligible, i.e., have the home health benefit in their insurance program or be an eligible Medicare or Medicaid beneficiary.
- A physician must order the service
- Service must be reasonable and medically necessary to the treatment of the person's injury or illness
- Patient must be homebound. Medicare states that an individual is homebound if "there is a normal inability to leave home and, therefore, leaving home requires a considerable and taxing effort. Absences from the home must be infrequent, short of duration, and usually to receive medical care not available in the home."
Q: What does it mean to be "homebound?"
A: Medicaid and most private insurances utilize Medicare's definition of "homebound status." We advise you to allow us to help determine the homebound status of you or your loved one by doing a free in-home evaluation. Medicare actually allows an individual to leave the home and still be considered "homebound," as long as those instances are infrequent and short in duration. Some examples of a person who is still homebound, yet leaves the home include going to church services, attending a doctor's appointment, etc.
Hospice
Q: What makes Access Hospice different?
A: Not all home hospice agencies are created equal. Here a just a few things that show you how Access Hospice is different than other agencies:
- Locally owned and operated – two of the three owners are RN's (one who specializes in hospice) and all three live in the Cache Valley of northern Utah.
- We cover a large area. Our nurses, aides, social workers, and volunteers cover all the nooks and crannies of Northern Utah, Eastern Idaho, and Western Wyoming (we are the only hospice in Star Valley, Wyoming).
- Extensive provider list here. If you have a private insurance, odds are that we are a provider for that insurance. If for some reason we are not (it is rare), then we can always update our contracts!
- Access is a paperless agency. This means that we do all of our "paperwork" via the computer. Going paperless translates into more efficient and effective care for the patient, plus it makes it a lot easier for doctors and facilities to have real-time updates on their patients.
- Health Insight Quality Award. Access Home Care and Hospice was one of only a few selected agencies for demonstrating high quality health care and excellence in performance on publicly reported quality of care measures and quality markers. For more information go here.
Q: What is Hospice?
A: Here
Q: Who pays for Hospice?
A: Here
Q: Can I keep my physician while on Access Hospice?
A: Yes. Keeping your regular physician is an important part of hospice. We encourage all patients to continue with their physicians so that we can help deliver the best care possible.
Q: Does Access Hospice accept my insurance?
A: Access Hospice contracts with Medicare and Medicaid, and utilizes the various benefit plans that each of those provide. We also contract with the VA and most all private insurances as well. Go here to see Access' provider list.
Q: Can I receive multiple services at the same time?
A: Yes. Usually the hospice benefit covers the many needs an individual may have at the end-of-life. However, there are occasions where other services may be available to the patient and/or caregiver. Please contact us so we can help determine all of the services that you or your loved one may qualify for. Providers List
Q: What are the qualifications for Hospice?
A: In order to qualify for Hospice, an individual must meet these criteria:
- They must be eligible, i.e., have the hospice benefit in their insurance program or be an eligible Medicare or Medicaid beneficiary. However, in rare circumstances where there is no payor source, Access Hospice may be able to help with some of the financial costs through donations.
- Physician must order hospice.
- Patient must be diagnosed as terminal, according to their physician. Terminal status means that the individual may have six months or less to live, if the disease runs its normal course. There are many instances where a person outlives there terminal prognosis. It is the responsibility of the hospice, along with the physician, to determine whether that person continues to qualify for hospice. An individual that continues to qualify for hospice will continue to get hospice services regardless if they live past their six month prognosis.
Q: What does it mean to have a "six month, terminal diagnosis"?
A: This means that a physician has determined that if a disease runs its normal course, the individual may have six months to live. However, there are many instances where a person outlives their six month prognosis. It is the responsibility of the hospice, along with the physician, to determine whether that person continues to qualify for hospice. An individual that continues to qualify for hospice will continue to get hospice services regardless if they live past their six month, terminal diagnosis
Q: Does "homebound status" apply to Hospice care?
A: No.
Private Duty
Q: What makes Access Private Duty different?
A: Not all Private Duty agencies are created equal. Here a just a few things that show you how Access Private Duty is different than other agencies:
- Locally owned and operated – two of the three owners are RN's and all three live in the Cache Valley of northern Utah.
- We cover a large area. Our caregivers cover all the nooks and crannies of Northern Utah, Eastern Idaho, and Western Wyoming.
- Complete comprehensive assessment and review of medications performed by a Registered Nurse.
- Very competitive rates. Our live-in rates are as low as $180 per 24 hour day, and our hourly rate is as low as $18, with no hourly minimums.
Q: What is Private Duty?
A: Here
Q: Who pays for Private Duty?
A: Some Private Duty services are covered by your state Medicaid benefit. But for the most part, Private Duty is paid for privately by the individual.
Q: Do I need a doctor's order for Private Duty?
A: No.
Q: Can I receive multiple services at the same time?
A: There are many instances where an individual qualifies for various services we provide. Allow us to make that determination by doing a free in-home evaluation. Providers
Q: What are the qualifications for Private Duty?
A: There are no qualifications other than an individual's desire to get help in the home setting (medical necessity is NOT required). Please visit here for more information on Access Private Duty
